Mac, Macintosh

Use Mac in most instances, whether you’re referring to a computer or an operating system. Note that we generally use Mac for Intuit product names (QuickBooks for Mac, Quicken Essentials for Mac). Refer to desktop apps as Mac app and Windows app, not desktop app, PC app, or Apple app.

machine

Don’t use machine. Be specific: computer or mobile device.

Mark as paid; Mark as unpaid

Use these. Don’t use “Unmark as paid.”

Married Filing Jointly

Capitalize as shown. Don’t write “married filing jointly,” “Married Filing Joint,” or “married filing joint.”

Married Filing Separately

Capitalize as shown. Don’t write “married filing separately,” “Married Filing Separate,” or “married filing separate.”

maximum protection

Use the phrase “maximum protection” instead of words like “guarantee” or “ensure.”

may, might, can

May implies permission. Might implies possibilities. Can implies the ability to do something.

Examples:
You may see the doctor now.
You might have a virus on your computer.
You can install an antivirus program.

Medicare

Capitalize as shown.

menus

Try not to write about user interface elements unless you absolutely have to for clarity. Use “menu” to make it clear that we are talking about the menus in the menu bar. When navigating customers through menus, follow these guidelines: Outside of Help, it’s OK to use “go to” or “from” when navigating the customer to a menu, especially if it fits with the tone of the wizard, first-time use experience, message, web page, or email that you’re working on.

For Help content, use “select” as the verb: Select Transactions and Banking to see your bank transactions.

This is in line with how we write about user interface objects like buttons and icons. The exception to this is QuickBooks for Windows and Mac. For these desktop products, other indicators such as “go to” and “from” are acceptable.

Menu icon

Hamburger menu, three bars

merchant account

A merchant account is a type of business bank account that lets businesses accept payments by debit or credit cards. With a merchant account, there’s an agreement between 3 parties: a business (a retailer), a merchant bank, and payment processor.

When writing an accounting term, define the term first and provide the technical word second.

MHz

Capitalize as shown.

midnight

Lowercase as shown.

mobile device; device

Use mobile device when talking about any mobile device, like a mobile phone or tablet.

money bar

In QuickBooks, the money bar displays customer and supplier transactions in categories.

money market account

An interest-bearing bank account that typically pays a higher interest rate than a savings account, and that provides the account holder with limited check-writing ability.

When writing an accounting term, define the term first and provide the technical word second.

money-back guarantee

Hyphenate as shown.

money-in transaction

A transaction that adds money into a account. Hyphenate as shown.

When writing an accounting term, define the term first and provide the technical word second.

money-out transaction

A transaction that substracts money from an account. Hyphenate as shown.

When writing an accounting term, define the term first and provide the technical word second.

money-purchase Keogh plan

Hyphenate “money-purchase” in this phrase.

mouseover, mouse over

Don’t use. Instead, use move the pointer or hover over. Be aware that this term is not accessible.

multi words

Don’t hyphenate unless butted up against an “i” word such as “multi-institutional” or “multi-icon.” Multi words are almost always one word, not two separate words.
Don’t hyphenate unless butted up against an “i” word such as “multi-institutional” or “multi-icon.” Multi words are almost always one word, not two separate words.

DO: multicolor, multicultural, multilevel, multimillion, multitalented

Exception: multi-user, which QuickBooks for Windows has historically hyphenated. Continue hyphenating UI elements where appropriate, but non-UI content shouldn’t be hyphenated.

Note that QuickBooks for Mac doesn’t hyphenate multiuser.

My Q&A

A set phrase used in Intuit Live Community.

my vs. your

Use “your,” not “my,” in the UI and related text.

Using second person maintains a consistent voice and promotes a friendly, conversational quality. There are some exceptions.

DO: Your mileage, Your accounts, Your sales tax
DON’T: My transactions, My receipts