Avoid plurals and possessives with variables. Consider rewriting the sentence if it makes sense. If a plural or possessive is needed, work with engineering to code correctly to avoid grammar and spelling issues.
Example of rewrite:
From: Security Alert: Change to ’s payroll account / Security Alert: Change to BBQ Specials’s payroll account
To: Security Alert: Account change for / Security Alert: Account change for BBQ Special
Example of code fix:
From: customers were not imported / 1 customers were not imported; 2 customers were not imported
To: customer was not imported customers were not imported / 1 customer was not imported; 2 customers were not imported
Use “verify” sparingly to convey accuracy of data. Use “be sure” or “check” when suggesting to investigate a condition.
Do this: Be sure you have your calculator handy to verify your answers.
versions; version number
When referring to software versions, use “earlier” and “later.” Don’t use “above,” “below,” “higher”, or “lower.” If abbreviating a version number, use a lowercase “v” with no space between the “v” and the number.
Do this: Update to Payroll 2014 v3 for the latest enhancements.
Do this: We support version 5.1 and newer.
Don’t do this: We support version 5.1 and higher.
For annual versions, use “more recent” since “late” means “behind schedule” (for example, late payment).
OK to use “via”, but also consider “by,” “using,” or “through.”
To cancel a previously executed transaction before the transaction is settled or goes through.