App stores

App store content for iOS and Android should communicate the value and function of our apps while highlighting relevant keywords. It should also follow our One Intuit brand and content standards.

By making sure all of our products look and sound like Intuit, we’re putting our best foot forward and driving brand familiarity. Follow these guidelines to create error-free, consistent app store content. Team up with your marketing partners to ensure that content reflects our voice and addresses App Search Optimization (ASO) keywords.

Titles

• Titles truncate after 23 characters (including spaces) in the App Store, and after 30 characters in Google Play.
• If your title must exceed the truncation limit, place the most important information or keyword first. 
• The app name should be clear and correct. Don’t sacrifice accuracy to squeeze in more characters. Typos look unprofessional and can hurt our brand.

Subtitles

We use subtitles in the iOS App Store. They help convey the main purpose of the app while targeting the most competitive keywords. 

• Do not use all caps, instead use sentence case.
• Avoid jargon that doesn’t carry meaning.
• Consider an active, benefits-first approach that includes a keyword, as opposed to a phrase that might be unclear (like True Financial Health).

Work with your marketing partners to test different options and find the best one that is both clear for customers and meets business objectives.

Preview screens and screenshots

Any content that appears in a preview screen or screenshot should follow grammar and style rules, as well our voice and tone principles.

App description

App descriptions are made up of an introduction, a list of features, and a footer. It should include core keywords and reinforce the app’s value, our brand, and how we stand out from our competitors.

Intro

The first 170 characters of the description are the most important. It’s what users can read without having to tap to read more.

This should be a concise statement of what the app does. When customers select to see more, the intro opens into the full app description.

Features

List 5–7 of the most important features in bold. Try to frame them as benefits with active verbs.

Don’t use more than five bullet points per feature. Keep them short. If your bullet points are sentences, they should use the right punctuation.

Bullet points may include emoji, but use them sparingly. They should never replace words. 

Tip: Do more than tell users what the feature is. Explain why it matters. What’s the big benefit? How does this feature make the customer’s life better?

Tip: Keep sentences short and simple.

Footer

This is your space to include social proof such as awards and testimonials. This is also where you’ll include any legal disclaimers, a privacy statement, and the About Intuit description. Check with your legal partner to make sure everything is up to date.